FAQ
We offer a massive selection of new and used entertainment equipment, including pinball machines, arcade video games, pool tables, and table sports like air hockey, foosball, and shuffleboard. Beyond the machines, we carry a full line of accessories and replacement parts. We are a true full-service shop: we sell, service, deliver, rent, and ship all our gear both locally and nationally.
As a premier dealer, we sell the industry’s top names to ensure professional-grade quality. Our lineup includes industry leaders like Stern Pinball and Raw Thrills for arcade action, alongside Champion and Legacy Billiards for table games. We also provide reliable equipment from Tornado and American Changer, ensuring every aspect of your game room, from the foosball table to the coin hopper, is world-class.
Yes, we offer a wide selection of brand-new equipment and high-quality used machines. Our used inventory features restored video games and timeless classics that have been professionally reconditioned by our expert technicians to ensure they are in excellent working order for your home or business.
Absolutely. We offer nationwide curbside freight, but local customers can opt for professional delivery and setup, where our crew handles everything and explains the basics. We also offer "White-Glove" service, which includes inside delivery, navigating stairs, and full unpacking to make your experience hassle-free. For more details, check our Shipping Policy.
Yes, we offer flexible rental options for events and long-term use. Short-term Denver rentals (1–3 days) start at $750 for the first piece and $500 for each additional unit, with delivery included. Long-term residential or corporate leases range from $250 to $750 monthly, covering maintenance and the option to swap games. We rent everything from classic arcades and pinball to pool tables and jukeboxes. For more details, check our Rentals section.
We do. Our dedicated Parts and Service Department carries a vast inventory of components for various machines. Additionally, our skilled technicians provide both in-house and on-site repair and maintenance services to keep your equipment running smoothly, whether you bought it from us or elsewhere.
In-stock games ship within 48 hours of cleared payment. Used equipment may take up to 14 days to allow for final reconditioning and testing. If you are placing a special order for a custom item, please allow approximately 4 to 6 weeks for delivery. For more details, check our Shipping Policy.
While we utilize various freight carriers for nationwide shipping, explicit tracking numbers are not always automatically generated on our site. However, you can contact us directly once your order has shipped; our team will provide the carrier details and the most current status updates available.
We offer a 30-day return policy on approved equipment. Items must be in original, unplayed condition or as-shipped for used units. Returns are subject to a 30% restocking fee plus shipping costs. Please note that special orders, kits, and electronic parts are generally non-returnable. For more details, check our dedicated Return Policy section.
New equipment is covered by the original manufacturer’s warranty. While the specific terms vary by brand (such as Stern or Jersey Jack), we act as your point of contact to facilitate repairs and support during the coverage period. Used machines are reconditioned to ensure reliability upon arrival.
Don't worry! Our Parts and Service Department is available for the life of your machine. You can purchase replacement parts directly from us, and our technicians are available for hire to perform repairs either in our shop or at your location to ensure your game stays playable.
Currently, we ship exclusively within the continental United States. We offer various shipping tiers, including curbside delivery and white-glove service. For customers outside the lower 48 states or in international locations, please contact us to discuss potential options or third-party freight forwarding arrangements. For more details, check our Shipping Policy.
Definitely, our knowledgeable team has decades of experience in game room design. Whether you are fitting a small basement or a large commercial arcade, we can recommend machines based on your budget, space constraints, and the specific "vibe" or player demographic you are targeting.
Yes, you can. Visit our massive 12,000-square-foot showroom located in Denver, Colorado. We have a wide variety of pinball machines, pool tables, and arcade games on display so you can test the gameplay and inspect the quality firsthand before making a purchase.
While trade-ins aren't automatically guaranteed for every item, we are often open to discussing them. If you have a well-maintained arcade game or pinball machine you’d like to upgrade, contact us with the details and photos, and we’ll let you know if a trade-in credit is possible.
We certainly try! Given our extensive network and large warehouse inventory, we are often able to source specific or rare titles that may not be listed on our website. Reach out to our team with your "wish list," and we will do our best to find it.